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Payment Policy

The physicians participate in several of the major health insurance plans in the region. The following are some of the carriers which we currently accept (not an all inclusive list).  If your plan is not listed, please verify with your insurance that you will be considered "in-network."  If you will be considered "out-of-network," you may be responsible for the entirety of the bill.

Your health insurance plan is a complex contract in conjunction with your employer and/or carrier. It is the patient's responsibility to understand coverage related to medical care received by our physicians and practitioners.  Please be aware that with any health insurance plan, there may be deductibles, coinsurance and copayments for which you would be responsible. 

Billing Questions:

Christopher Tiu, MD, PLLC

Jeremy Tiu, MD, PLLC

Hilary Miller, PA-C

Lacy Howard, NP-C

We will be happy to assist you with your invoice. Please call

the billing office:

Medical Business Administration (MBA)

304-233-2455 or 1-888-505-2455

Please ask for Amy. Thank you.

Insurance Plans
  • AARP

  • Aetna/Aetna Better Health

  • Alliance Coal

  • Aultcare

  • Blue Cross Blue Shield

  • Caresource

  • Champva

  • Cigna

  • Health Plan of the Upper Ohio Valley (PEIA, Mountain Health Trust, SecureCare, self-funded plans)

  • Humana

  • Medicare -  Medicare Advantage products

  • Med Mutual

  • Multi-plan

  • Ohio Medicaid 

  • Peak Health

  • Railroad Medicare

  • Self Pay (by request)

  • Tricare - Prime & Standard

  • UMR

  • UMWA

  • United Healthcare

  • WV Chips

  • WV Medicaid

This is not an all-inclusive list. If your insurance is not listed, please call MBA to inquire.  

Questions About Your Bill

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a statement of your account. We would appreciate prompt payment for our services.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

Why am I getting bills from other physicians?

​Each physician or hospital who provides professional services will send you a separate bill from his or her office. These will include:

- your own physician
- other physicians who conducted tests and procedures.  These physicians may include specialists in anesthesiology, emergency medicine, nuclear medicine, pathology, or radiology
- consulting physicians chosen by your physician to read and interpret test results

-facilities where surgery or testing is performed

You will be responsible for paying these bills as well.

I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

 

What our patients are saying:

Very detailed and knowledgeable! Dr. (Jeremy) Tiu spent a good amount of time with me, answering questions. He was completely engaged and present. I will definitely continue my care with him.

Google Review - NBS

June 2024

Great place! Dr Chris is very efficient, kind, caring. He explained everything to the letter, the staff is wonderful! Friendly and knowledgeable. The Office and rooms are very clean! To me that is very important also! Highly recommend this place!

Google Review - PL

July 2023

This is a very busy office however they are magnificent doctors and the staff is amazing. Friendly, caring, understanding, very knowledgeable from diagnosis to treatment...Both of my children as toddlers until teens, my husband and my mother have all been patients in this office.

Google Review - TW

2021

I just spoke with both Renee and Amanda and I am absolutely blown away with the level of customer service I received from both of them. ... I am so grateful to them and highly recommend this office based solely off my experience with the 2 receptionists they have interacting with their patients.

Facebook - AH

May 2024

TIU ENT Logo 2.png

176 Anthoni Avenue

Wheeling, WV  26003

Clinic Hours -

By Appointment Only:

Monday - Thursday: 8:00-5:00

Friday: 8:00-1:00

Saturday & Sunday: Closed

The information contained on this online site is intended to provide accurate and helpful health information for the general public.  It is made available with the understanding that the author and publisher are not engaged in rendering medical, health, psychological, or any other kind of personal professional services on this site.  The information should not be considered complete or appropriate for any individual patient and does not cover all diseases, ailments, physical conditions or their treatment.  It should not be used in place of a call or visit to a medical, health, or other competent professional.

The information about drugs, procedures, and medical devices contained on this online site is general in nature.  It does not cover all possible uses, actions, precautions, side effects, or interactions of the medicines mentioned, nor is the information intended as medical advice for individual problems or for making an evaluation as to the risks and benefits of taking, undergoing, or using a particular drug, procedure, or medical device.

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